Refund policy

Because our products are food items, we're unable to accept returns or exchanges due to change of mind.

If your order arrives damaged, faulty or incorrect, please contact us within 7 days of delivery at sopheakengudd@gmail.com with your order number and a photo of the issue. We'll happily arrange a replacement or refund.

Seafood boil orders are made fresh to order and cannot be cancelled or refunded once preparation has begun. If you need to change a boil order, please contact us as early as possible and we'll do our best to help.

Nothing in this policy limits your rights under Australian Consumer Law.